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FREQUENTLY ASKED QUESTIONS
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How soon do I need cancel my appoinment?You must cancel your appointment within 24 hours of your scheduled appointment date and time.
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If I do not cancel my appointment within 24 hours will there be a charge?Yes there will be a fee of 1/2 of the total cost for the service(s) scheduled.
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Do I need to provide any of the cleaning products/materials or equiptment?No. Not unless you have some specific products or equipment you want us to use.
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Do you wash windows?Unfortunately, we do not wash outside your windows but we will clean the inside of your windows.
Billing, PRICING & POLICIES
Payment Methods Accepted
The following payment methods are accepted: cash, cheque and bank transfer.
Our Cancellation Policy
Customers may cancel or adjust the time of a cleaning visit/s by giving at least 24 hours advanced notice. Customers agree to pay the full price of a cleaning visit if the customer cancels or changes the date/time less than 24 hours prior to the scheduled appointment. Customers agree to pay the full price of the cleaning visit in the event of a lock-out caused by our cleaners being turned away; no one at home to let them in; or a problem with customer's keys.
Our Satisfaction Guarantee
We offer you an exceptional, professional, cleaning service
at a value for money price with 100% satisfaction guaranteed.
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